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Air Assist accessible from the cut/layer panel!
Posted: Mon Apr 05, 2021
by Gene Uselman
I have been contolling the Assist manually for so long that I just noticed this new feature in Lightburn .09.22- YEAH... it is good to have people who actually care about their users [and speaking English probably helps too?]. Gene
Re: Air Assist accessible from the cut/layer panel!
Posted: Thu Apr 08, 2021
by Lightburn Admin
Ruida’s CTO speaks English surprisingly well, but I feel they’re a bit more reluctant to change than we are.
Re: Air Assist accessible from the cut/layer panel!
Posted: Fri Apr 09, 2021
by Gene Uselman
I am rather surprised that they would speak any language with you? My Sweetie's four year old granddaughter is in a Chinese [pre] school emersion program, so maybe if I live forever I will have my own translator. I love that you are in touch with your clientele.
Re: Air Assist accessible from the cut/layer panel!
Posted: Sat Apr 10, 2021
by Lightburn Admin
They've actually been pretty great - I'm sure initially they balked a little, but I suspect it's apparent that I'm helping them sell their hardware to a wider market. I met with the CEO and CTO at a signage expo in Vegas a couple years ago, and since then they've been quite forthcoming with documentation if I ask for it, and occasionally even when I don't.
Re: Air Assist accessible from the cut/layer panel!
Posted: Sat Apr 10, 2021
by Gene Uselman
Good to hear- the Chinese have always been kind of 'shy', perhaps [hopefully] they are starting to see that it is just one big crazy world and we might as well work together to everyone's advantage.
I was looking at my Ruida remote control yesterday and wondering how I could turn my exhaust fan on and off with it- maybe the U axis to trigger some SSRs?