Laser not connecting to RDWorks

RDWorks Software
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Tracey Mack
Posts: 4
Joined: Mon Jul 26, 2021
Location: San Diego, California
Country: United States
Nickname: Fideal
Laser Machine Make or Type: Rabbit CO2 Laser
Laser Power: 80W
Laser Bed Size: 1200mm x 900mm
Home Position: TR
Control Software: LIGHTBURN
RDWorks Version: na
Ruida Controller: RDC6445
Windows Version: 10

Hi, I'm having trouble connecting my RDC6445 to RD Works.

I know that my USB cord isn't the issue, as I have no trouble connecting to LightBurn.
I need to reset the Vendor Settings, but my technician only knows how to do this through RDWorks.
Every time I've tried fixing it myself, I've only managed to make the problem worse.
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Gene Uselman
Posts: 2180
Joined: Thu Jul 07, 2016
Location: Suburban Minneapolis, Minnesota, US
Country: USA
Nickname: Gene
Laser Machine Make or Type: QC
Laser Power: 130W
Laser Bed Size: 900x1300
Home Position: TR
Control Software: LIGHTBURN
RDWorks Version: RDw .19 & Lightburn
LightBurn Version: Latest
Ruida Controller: RDC6442
Windows Version: Win 10 Pro
Accessories: I have a combining lenses, pin tables [homebuilt], honeycomb tables , wireless remote, Modifed Ultimate Air Assist, home built non-powered rotary device, PrusaMK4 and Mini Prusa printers.

RDworks has always been very 'iffy' with USB connection- if possible use Ethernet connections. Otherwise sometime reloading RDw while crossing your fingers will help. Vendor file changes in Lightburn are actually very similar to RDw and easier in most cases. Do not reset the Vendor settings before saving a copy of the first...
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Please consider making a donation to maintain the RDWORKSLAB Forum.


The days that I keep my gratitude higher than
my expectations, Well, I have really good days.
Ray Wylie Hubbard- unfortunately deceased
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Tracey Mack
Posts: 4
Joined: Mon Jul 26, 2021
Location: San Diego, California
Country: United States
Nickname: Fideal
Laser Machine Make or Type: Rabbit CO2 Laser
Laser Power: 80W
Laser Bed Size: 1200mm x 900mm
Home Position: TR
Control Software: LIGHTBURN
RDWorks Version: na
Ruida Controller: RDC6445
Windows Version: 10

That's the problem, I did that before I knew any better. I didn't save the Vendor files first.
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Gene Uselman
Posts: 2180
Joined: Thu Jul 07, 2016
Location: Suburban Minneapolis, Minnesota, US
Country: USA
Nickname: Gene
Laser Machine Make or Type: QC
Laser Power: 130W
Laser Bed Size: 900x1300
Home Position: TR
Control Software: LIGHTBURN
RDWorks Version: RDw .19 & Lightburn
LightBurn Version: Latest
Ruida Controller: RDC6442
Windows Version: Win 10 Pro
Accessories: I have a combining lenses, pin tables [homebuilt], honeycomb tables , wireless remote, Modifed Ultimate Air Assist, home built non-powered rotary device, PrusaMK4 and Mini Prusa printers.

We have a forum titled Rescue files with the Vendor/Machine files from various machines and an info file about how to use/install/compare them. This is a very common problem... you are now in the club :twisted: Gene
If the Help and advice you received here was of VALUE...
Please consider making a donation to maintain the RDWORKSLAB Forum.


The days that I keep my gratitude higher than
my expectations, Well, I have really good days.
Ray Wylie Hubbard- unfortunately deceased
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Tracey Mack
Posts: 4
Joined: Mon Jul 26, 2021
Location: San Diego, California
Country: United States
Nickname: Fideal
Laser Machine Make or Type: Rabbit CO2 Laser
Laser Power: 80W
Laser Bed Size: 1200mm x 900mm
Home Position: TR
Control Software: LIGHTBURN
RDWorks Version: na
Ruida Controller: RDC6445
Windows Version: 10

Yeah, but I still cannot get my laser to connect to RDWorks to upload those files. :cry:
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User avatar
Gene Uselman
Posts: 2180
Joined: Thu Jul 07, 2016
Location: Suburban Minneapolis, Minnesota, US
Country: USA
Nickname: Gene
Laser Machine Make or Type: QC
Laser Power: 130W
Laser Bed Size: 900x1300
Home Position: TR
Control Software: LIGHTBURN
RDWorks Version: RDw .19 & Lightburn
LightBurn Version: Latest
Ruida Controller: RDC6442
Windows Version: Win 10 Pro
Accessories: I have a combining lenses, pin tables [homebuilt], honeycomb tables , wireless remote, Modifed Ultimate Air Assist, home built non-powered rotary device, PrusaMK4 and Mini Prusa printers.

You said that LightBurn will connect... your life will be much more pleasant if you use LB... IMHO.
If the Help and advice you received here was of VALUE...
Please consider making a donation to maintain the RDWORKSLAB Forum.


The days that I keep my gratitude higher than
my expectations, Well, I have really good days.
Ray Wylie Hubbard- unfortunately deceased
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