Help

[Gennaro Baccari]

Hi, I need your help
when I enter the parameters in the reverse compensation scan window as a photo when I added them and close and reopen rd the parameters are gone, how can I fix rdworks use V8.01.41

[Gene Uselman]

Welcome Gennaro- it is interesting that you have a Rabbit laser where did you obtain it [we have a company named Rabbit laser in the US]. I am not sure what you are asking, where are you setting the parameters that you are losing? Gene

[Gennaro Baccari]

Hi Gene thanks for the answer, the laser I bought in Italy I used I changed the contoller Leetro with ruida 6442g not having the parameter file I'm having a lot of problems in rd the problem I have now and if I go to config scan the reverse compensation and I insert the compensation when I close and reopen the software rd no save them
Greetings Gennaro

[Gennaro Baccari]

FOTO PARAMETRI.jpg

[Gene Uselman]

That should be saved if you use the bottom 'Close' button to get out of the window. No idea what the problem is if it is not saved.

[Jeffrey Aley]

I tried an experiment. I created a new reverse interval setting. Then I pressed "Close" and then I exited from RD Works. When I opened RD Works again, my new setting was still there.

I am using RD Works 8.01.24. Perhaps you have found a bug with 8.01.40.

[Gennaro Baccari]

Thanks for the answers I also tried on another PC with rd v8.01.34 and it always does the same thing

[Jeffrey Aley]

Thanks for the answers I also tried on another PC with rd v8.01.34 and it always does the same thing

I notice that my RD Works has a bunch of config files that were recently updated. For my version, they are located in C:\RDWorksV8 . There are files such as comcfg, config, custom, OEMLaser.ini, soft.ini, upara, and vpara.

Do you have similar files? Do your files have a very recent date (were they changed the last time you opened RDWorks)? Do you have permission to write to the directory where these files exist?

Best of luck!

[Jeffrey Aley]

I am also using Windows 10 Enterprise. When I open RD Works, I am always asked, "Do you want to allow this app from an unknown publisher to make changes to your device?" I always click YES. I think this is required for RDWorks to function properly.