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Ian Bell
Posts: 163
Joined: Sat Nov 19, 2016
Location: Bangor, N. Ireland

Ian Bell wrote: Wed Feb 19, 2020 Cheers Gary,

I signed up on trotec site but "Unfortunately we cannot ship to the UK so I have forwarded your contact information to Trotec UK." nothing received yet.

I'm not looking large quantities as i'm only a hobbyist since I started back to work :-(

Just checked Hindleys, selected a couple of pieces for testing, unfortunately their delivery pricing to Northern Ireland (U.K.) is £15 (parcelforce worldwide).

RM small parcel:

Max length: 45cm
Max width: 35cm
Max depth: 16cm
Max weight: 2kg

1st Class £3.60
2nd Class £3.00

I haven't mailed them yet, will do after work this evening. - emailed this morning
Not sure I understand this, couple of sheets 406mm x 305mm x 1.5mm thick ..... here's the reply when I asked if they would use RM 1st class small parcel as above:

That delivery option is not feasible for what you want to order. The items are too heavy once you factor in packaging as well I’m afraid. We use Parcel Force for the proof of postage as well so the parcels can be tracked.
Location: Bangor
Country: N. Ireland
Nickname: Ian
Laser Machine: Red/Blk Chinese import (Redsail clone ?)
Power: 80w
Bed Size: 500x700mm
Home: TR
Status: operational
RDWorks Version: V8.01.22
Windows Version: 10
User avatar
Ian Bell
Posts: 163
Joined: Sat Nov 19, 2016
Location: Bangor, N. Ireland

Customer service award doesn't go to ....... hindleys.com

A friendly enquiry to see if they would post a couple of small sheets of 1.5mm thick material by RM small parcel instead of parcelforce worldwide, equating to a customer delivery saving of £9 - £12 resulted in this response ... most disappointing.

"We are not willing to send it via post. Its Parcel Force only as I said. Find another supplier if you are unhappy with our shipping costs."
Location: Bangor
Country: N. Ireland
Nickname: Ian
Laser Machine: Red/Blk Chinese import (Redsail clone ?)
Power: 80w
Bed Size: 500x700mm
Home: TR
Status: operational
RDWorks Version: V8.01.22
Windows Version: 10
Gary Thompson
Posts: 31
Joined: Tue Aug 27, 2019
Location: Belfast
Country: Northern Ireland
Nickname: Gary
Laser Machine Make or Type: Mantech
Laser Power: 60W
Laser Bed Size: 600 x 400
Home Position: TL
RDWorks Version: v8.01.16
Windows Version: 10
Accessories: Rotary attachment

Ah. I'd forgotten their delivery charges. I usually order 10 sheets at a time to lessen the pain.

Sure you're only down the road from me Ian. PM me what sizes/samples you're looking and I'll put it in the mail.

Gary
User avatar
Ian Bell
Posts: 163
Joined: Sat Nov 19, 2016
Location: Bangor, N. Ireland

Cheers Gary, I might just take you up on that shortly, interested to see what you're doing with the material too. Didn't realise you were relatively local.

Trotec have been in touch with me this morning too, they are sending me some info etc so i'll see how it compares.
Location: Bangor
Country: N. Ireland
Nickname: Ian
Laser Machine: Red/Blk Chinese import (Redsail clone ?)
Power: 80w
Bed Size: 500x700mm
Home: TR
Status: operational
RDWorks Version: V8.01.22
Windows Version: 10
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