First off let me say I am new here - and new to lasers in general. I have only owned one since January, and while I have hundreds upon hundreds of hours of cut time since then, in many ways I am still a noob and I know for sure there are very very simple things that I do not know yet (and should!)... so please keep that in mind if you see the issue but it seems to simple an answer to mention (lol).
As a preface, let me give you just a little background on the laser. Its a bogong 1325 - 100W CO2 machine with a 2500x1300 bed. It has the RD6445G-LM(EC) controller, and uses YKD3505M-DK-B1 stepper drivers to run KDE brand 57-H350C motors. To complicate issues, the Y axis uses 2 drivers and 2 motors to drive the gantry.
Now, have have several issues with this laser, but the one I am addressing here is a seemingly random jumping in the Y axis. I can cut entire sheets without the issue happening at all... and then sometimes it happens multiple times in short order. I have not yet caught it on video (I am working on that) due to its randomness, but I have the after pics

First off, here is a pic of a "single" cut (2 rows of product) with no spacing between:
That cut went perfect. no slippage anywhere. I know it appears to not be cut thru, but it is. One little tap and it all falls apart

Now, here is a closeup of where the first of 2 slippages in this run happened:
now, when that happens on a "no waste" cut (e.g. there are no spaces between one row and the next), this happens:
That results in a loss of that entire row.
Now, I can "prevent" this by spacing rows with 2mm+ of acrylic between rows, which works if the slippage happens in the right direction (or if the slippage is less than 2mm)... but results in a lot of waste material, especially when we are talking about dozens of 2451x1231 sheets.
So... now you know what it's doing... what I have done to investigate this is: cleaned the entire machine. Re-oiled/greased as needed. Checked all the belts and made sure they are tight and not missing any teeth, and the motors are not missing any notches and no obvious wearing on either. Honestly besides all that I have no idea what the next step should be.
As I understand it (and I am very much a beginner, so I might well be overlooking something simple), the problem almost surely resides in either a motor that is malfunctioning or the associated stepper driver messing up. Since this is happening on the Y axis (it may have also happened in the X axis in the past, but if so I do not have photos), it could also be a sync issue between the paired motors. none of that helps me figure out which it is tho... or what to do about it.
Now... I know these parts are cheap chinese made things.... and I am not opposed to replacing them with better, higher quality, parts. Just have no idea where to start

So... let the flaming begin!



 (and we have thousands of parts that need cut like that lol).
  (and we have thousands of parts that need cut like that lol).