First off, I am very new to laser cutters in general, so this may be a no brainer. 
When our laser cutter arrived in January of this year, our designer (who had owned smaller lasers himself) made some changes to the user/machine settings and ended up bricking the machine lol... so the seller had their techs remote in and fix it. That is the last time we touched the user settings at all until my last post in this forum where I got some advice (and took it) to change a couple of the settings to try to fix another issue we were having. 
Now the whole point to me telling you that ^ was to say that until that post a couple days ago, I never even looked at the user/machine settings. The machine was cutting... and still is (albeit with a few issues), and I am firmly in the camp of "if its not broke, don't fix it". 
So... this may be perfectly fine, but according to my vendor settings my laser is a multitube laser... but its not. My unit contains a single laser tube only - and I have to assume that the seller set these settings up this way (screenshot attached)... now this has my brain leading to all sorts of things (like maybe this is the reason my 100W laser can sometimes barely cut 3mm plywood/acrylic without issues).... could it be that these settings are causing power issues in my laser? should I change that to "one tube" configuration? Is there any reason the seller's techs would set it this way on purpose?
any info appreciated!
            
			
			
			
			
			
			
			
				
			
			
			Foolish question... setting for 2 laser tubes when only 1 is installed
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				David Borneman
- Posts: 27
- Joined: Sat Jul 10, 2021
- Location: Nongprue, Banglumung
- Country: Thailand
- Nickname: Frosty
- Laser Machine Make or Type: Bogong 2500x1300 100W
- Laser Power: 100W
- Laser Bed Size: 2500x1300
- Home Position: TL
- Control Software: RDWORKS
- RDWorks Version: 8.01.48
- Ruida Controller: RDC6445
- Windows Version: Various
- Accessories: Compressor. Chiller... custom extraction system. Also I chose RDWorks (came with the laser), but I use lightburn a lot too.
- 
				Jeffrey Aley
- Posts: 388
- Joined: Fri Aug 11, 2017
- Location: Folsom, California
- Country: United States
- Laser Machine Make or Type: Kehui
- Laser Power: 50W
- Laser Bed Size: 500mmx300mm
- Home Position: TL
- RDWorks Version: 8.01.24
- Ruida Controller: RDC6442
- Windows Version: Win10 Enterprise
- Accessories: Spray bottle with water (for small fires)
 Fire extinguisher (for big fires)
I didn't see the screen shot. 
            
			
			
			
			
			
			
			
				
			
			
			
- Gene Uselman
- Posts: 2180
- Joined: Thu Jul 07, 2016
- Location: Suburban Minneapolis, Minnesota, US
- Country: USA
- Nickname: Gene
- Laser Machine Make or Type: QC
- Laser Power: 130W
- Laser Bed Size: 900x1300
- Home Position: TR
- Control Software: LIGHTBURN
- RDWorks Version: RDw .19 & Lightburn
- LightBurn Version: Latest
- Ruida Controller: RDC6442
- Windows Version: Win 10 Pro
- Accessories: I have a combining lenses, pin tables [homebuilt], honeycomb tables , wireless remote, Modifed Ultimate Air Assist, home built non-powered rotary device, PrusaMK4 and Mini Prusa printers.
Your can safely change that- I don't believe it will make any difference actually.
            
			
			
			
			
			
			
			
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			Please consider making a donation to maintain the RDWORKSLAB Forum.
The days that I keep my gratitude higher than
my expectations, Well, I have really good days.
Ray Wylie Hubbard- unfortunately deceased
- 
				David Borneman
- Posts: 27
- Joined: Sat Jul 10, 2021
- Location: Nongprue, Banglumung
- Country: Thailand
- Nickname: Frosty
- Laser Machine Make or Type: Bogong 2500x1300 100W
- Laser Power: 100W
- Laser Bed Size: 2500x1300
- Home Position: TL
- Control Software: RDWORKS
- RDWorks Version: 8.01.48
- Ruida Controller: RDC6445
- Windows Version: Various
- Accessories: Compressor. Chiller... custom extraction system. Also I chose RDWorks (came with the laser), but I use lightburn a lot too.
OOps, not sure why that did not attach. Or I forgot lol. 
            
			
			
			
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