Strange Problem with RUIDA6445S on axis movement

[Giuseppe Reda]

Hi at all, i have a strange problem with my new controller RUIDA 6445S and i hope that you may help me. I mounted this controller on my laser machine and I have only one problem, when i turn on the machine the axes homing perfectly but when I press the buttons on the screen keyboard to position the laser head on the workpiece on the workplan  it does not move or rather, the head would like to move in the opposite direction as if the workplan were mirrored obviously i checked the Dir and the Lmt Pol and the Key Pol and they are correct. I was 2 days trying to solve but nothing to do. I saw many Youtube videos and also searched in this forum hoping to find a solution, but nothing. I think it's a controller problem but i'm not sure. I also made a Youtube video showing this error to understand better what is my problem:
https://www.youtube.com/watch?v=YBeJNH0aY34
May you give me a hand ?
Thanks in advance.
Best Regards
Giuseppe Reda

[Gene Uselman]

The problem is probably with your Vendor file parameters, but there may be a setting on the control panel itself for reversing the direction of the arrows- I am not by my machine now so cannot check for you.