Laser head stopping in middle of job (still firing)

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Duke Bennett
Posts: 13
Joined: Wed Jan 16, 2019
Location: Fountain/Florida, Bay County
Country: United States
Nickname: Duke
Laser Machine Make or Type: CHINESE 700X500
Laser Power: 60W
Laser Bed Size: 700mmX500mm
Home Position: TL
RDWorks Version: V8
Windows Version: 10

60w chinese yellow and black 700mmX500mm ruida RDC6442G freezes or stops in middle of job. Just changed motor drivers because I thought that was the problem. After I shut it down, it won't rehome and gives me a single beep from the controller? After the head stops, the laser will keep firing. Help! As it stands, I have a $2000, 300 lb. Paper weight in my shop.
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Gene Uselman
Posts: 2180
Joined: Thu Jul 07, 2016
Location: Suburban Minneapolis, Minnesota, US
Country: USA
Nickname: Gene
Laser Machine Make or Type: QC
Laser Power: 130W
Laser Bed Size: 900x1300
Home Position: TR
Control Software: LIGHTBURN
RDWorks Version: RDw .19 & Lightburn
LightBurn Version: Latest
Ruida Controller: RDC6442
Windows Version: Win 10 Pro
Accessories: I have a combining lenses, pin tables [homebuilt], honeycomb tables , wireless remote, Modifed Ultimate Air Assist, home built non-powered rotary device, PrusaMK4 and Mini Prusa printers.

More info please- how long owned, how much use, what have you done/ not done?
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Duke Bennett
Posts: 13
Joined: Wed Jan 16, 2019
Location: Fountain/Florida, Bay County
Country: United States
Nickname: Duke
Laser Machine Make or Type: CHINESE 700X500
Laser Power: 60W
Laser Bed Size: 700mmX500mm
Home Position: TL
RDWorks Version: V8
Windows Version: 10

I've had the machine for about 3 years and I have replaced the 50w tube with a 60w and a new power supply. I just changed the motor drivers because I thought that that was causing the problem. I also replaced the panel touch pad because the L/R arrow keys weren't working. The machine is not used much, maybe 30-40 hours on it tops.
Jeffrey Aley
Posts: 388
Joined: Fri Aug 11, 2017
Location: Folsom, California
Country: United States
Laser Machine Make or Type: Kehui
Laser Power: 50W
Laser Bed Size: 500mmx300mm
Home Position: TL
RDWorks Version: 8.01.24
Ruida Controller: RDC6442
Windows Version: Win10 Enterprise
Accessories: Spray bottle with water (for small fires)
Fire extinguisher (for big fires)

Duke Bennett wrote: Tue Jan 21, 2020 I've had the machine for about 3 years and I have replaced the 50w tube with a 60w and a new power supply. I just changed the motor drivers because I thought that that was causing the problem. I also replaced the panel touch pad because the L/R arrow keys weren't working. The machine is not used much, maybe 30-40 hours on it tops.
Does it fail on all jobs, or just one job in particular?
Do you send your jobs using a USB drive, or directly from the PC (via USB cable or network cable)?

For a given job, does it always fail in the same spot?

A stopped laser head w/ the laser still firing is a horrible fire hazard. If possible, run your experiments w/o the laser beam turned on.
Duke Bennett
Posts: 13
Joined: Wed Jan 16, 2019
Location: Fountain/Florida, Bay County
Country: United States
Nickname: Duke
Laser Machine Make or Type: CHINESE 700X500
Laser Power: 60W
Laser Bed Size: 700mmX500mm
Home Position: TL
RDWorks Version: V8
Windows Version: 10

No, it doesn't seem to do it on all jobs. It seems to do it on larger jobs cut or engrave. It doesn't stop in the same place every time. I use cable from laptop directly.
Jeffrey Aley
Posts: 388
Joined: Fri Aug 11, 2017
Location: Folsom, California
Country: United States
Laser Machine Make or Type: Kehui
Laser Power: 50W
Laser Bed Size: 500mmx300mm
Home Position: TL
RDWorks Version: 8.01.24
Ruida Controller: RDC6442
Windows Version: Win10 Enterprise
Accessories: Spray bottle with water (for small fires)
Fire extinguisher (for big fires)

Duke Bennett wrote: Tue Jan 21, 2020 No, it doesn't seem to do it on all jobs. It seems to do it on larger jobs cut or engrave. It doesn't stop in the same place every time. I use cable from laptop directly.
Hmm. It could be memory corruption in the controller. Can you try deleting ALL stored jobs from the controller (assuming that you have some)? For the sake of clarity - by "controller" I mean on the RuiDa itself, NOT from your laptop. The RuiDa has the ability to save jobs so that (in a factory environment, for example) one can run jobs without a connected PC. See Section 3.4 in The Manual for instructions.
User avatar
Gene Uselman
Posts: 2180
Joined: Thu Jul 07, 2016
Location: Suburban Minneapolis, Minnesota, US
Country: USA
Nickname: Gene
Laser Machine Make or Type: QC
Laser Power: 130W
Laser Bed Size: 900x1300
Home Position: TR
Control Software: LIGHTBURN
RDWorks Version: RDw .19 & Lightburn
LightBurn Version: Latest
Ruida Controller: RDC6442
Windows Version: Win 10 Pro
Accessories: I have a combining lenses, pin tables [homebuilt], honeycomb tables , wireless remote, Modifed Ultimate Air Assist, home built non-powered rotary device, PrusaMK4 and Mini Prusa printers.

If by cable you mean USB- that can be troublesome, ethernet is better.
If the Help and advice you received here was of VALUE...
Please consider making a donation to maintain the RDWORKSLAB Forum.



The days that I keep my gratitude higher than
my expectations, Well, I have really good days.

Ray Wylie Hubbard- unfortunately deceased
Duke Bennett
Posts: 13
Joined: Wed Jan 16, 2019
Location: Fountain/Florida, Bay County
Country: United States
Nickname: Duke
Laser Machine Make or Type: CHINESE 700X500
Laser Power: 60W
Laser Bed Size: 700mmX500mm
Home Position: TL
RDWorks Version: V8
Windows Version: 10

I'm worried that it might be the controller? I'll try an ethernet cable after work. I'll try to figure out how to delete the controller's memory as well. Thanks for all of the input!
Pete Cyr
Posts: 1964
Joined: Sun Nov 27, 2016
Location: Suffolk Virginia
Country: United States
Laser Machine Make or Type: Boss 1630
Laser Power: 100w
Laser Bed Size: 16"x30"
Home Position: TR
Control Software: RDWORKS
RDWorks Version: v8.01.18
Ruida Controller: RDC6442
Windows Version: Win 10
Accessories: roller rotary attachment

Duke Bennett wrote: Wed Jan 22, 2020 I'm worried that it might be the controller? I'll try an ethernet cable after work. I'll try to figure out how to delete the controller's memory as well. Thanks for all of the input!
delete all.png
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Location - VA
Equipment - Boss Laser 1630
Power - 100W
Laser Bed Size - 16" x 30"
Home Position - TR
Full RDWorks Version - v8.01.18
First name - Pete
Duke Bennett
Posts: 13
Joined: Wed Jan 16, 2019
Location: Fountain/Florida, Bay County
Country: United States
Nickname: Duke
Laser Machine Make or Type: CHINESE 700X500
Laser Power: 60W
Laser Bed Size: 700mmX500mm
Home Position: TL
RDWorks Version: V8
Windows Version: 10

Jeffrey Aley wrote: Wed Jan 22, 2020
Duke Bennett wrote: Tue Jan 21, 2020 No, it doesn't seem to do it on all jobs. It seems to do it on larger jobs cut or engrave. It doesn't stop in the same place every time. I use cable from laptop directly.
Hmm. It could be memory corruption in the controller. Can you try deleting ALL stored jobs from the controller (assuming that you have some)? For the sake of clarity - by "controller" I mean on the RuiDa itself, NOT from your laptop. The RuiDa has the ability to save jobs so that (in a factory environment, for example) one can run jobs without a connected PC. See Section 3.4 in The Manual for instructions.
Do you have a link for the Manual? The one I found online doesn't have a section 3.4
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